Warranty

Warranty – CAE MODE CO

Our Commitment to Quality

At CAE MODE CO, we stand behind the craftsmanship and materials of every piece we create.
We are committed to ensuring that your jewelry maintains its beauty and integrity over time.

Warranty Coverage

1-Year Limited Warranty:

  • Covers manufacturing defects in materials and workmanship under normal use.

  • Includes loose stones, broken clasps, or faulty settings due to craftsmanship errors.

Exclusions:

  • Damage caused by accidents, misuse, or improper care.

  • Natural wear and tear, scratches, or color fading due to external factors.

  • Unauthorized repairs or modifications.

How to Claim Your Warranty

  1. Contact our support team at payment@caemode.shop with your order number and a description of the issue.

  2. Include clear photos of the defect.

  3. Our team will evaluate your claim and provide instructions for repair, replacement, or refund if applicable.

Care & Maintenance

To ensure your jewelry lasts, please follow proper care instructions:

  • Avoid contact with water, chemicals, or perfumes.

  • Store in a dry, clean environment.

  • Handle with care to prevent accidental damage.

Our Promise

Your satisfaction is our priority.
We are dedicated to providing exceptional quality and service, ensuring that each CAE MODE CO piece remains a cherished part of your collection for years to come.